
Refund Policy
At High Society Club, customer satisfaction is extremely important to us. While we do not offer refunds, we are committed to making sure you have a positive experience with our products.
1. No Refunds
All cannabis and accessory sales are final and non-refundable, in accordance with state and local regulations.
2. Exchanges
If you are completely dissatisfied with a product, you may be eligible for an exchange for an item of equal value. Exchanges are granted at our discretion and must meet the following guidelines:
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The request must be made within [insert timeframe—recommend 48–72 hours] of purchase.
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The product must be returned with the original packaging and proof of purchase.
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The product cannot be consumed beyond a reasonable amount (state rules may apply).
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Exchanges may only be offered for quality or defect concerns, not for personal preference.
3. Non-Exchangeable Items
For safety and compliance reasons, certain items cannot be exchanged, including but not limited to:
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Heavily used or emptied products
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Opened edibles
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Any item that shows signs of tampering
4. How to Request an Exchange
To start the process, please contact us at:
Email: [Insert Email]
Phone: [Insert Phone]
In-Store: Speak with a team member at your local High Society Club location.
We’ll review your concern and let you know if your item qualifies for an exchange.
